OneTouch VerioIQ meters being replaced


I just received notice that LifeScan is replacing its OneTouch VerioIQ Metersin the U.S. and Canada. To be honest, I’m not sure if the meter is yet available to the public in the States but you can find more information on their web site. 

It appears according to the press release I received, “the OneTouch® Verio™IQ Meter, under very specific circumstances, produces an error that causes the meter to turn itself off when a user attempts to access the “ResultLog” to view stored test results. If this occurs, when the product is turned back on, the meter enters the “set up” mode and requires the user to confirm the date and time settings before being able to test again.” 

This doesn’t affect the meter’s accuracy or your data and you can still use your meter if you have one. That said, LifeScan is providing free replacement meters without the problem.

To receive a replacement meter, call LifeScan’s Customer Service number: 1 888-567-3003. You will need your meter’s serial number and you will be asked to return your original meter.

A few weeks ago I tried out this meter. It’s unique advantage is it’s a pattern detector: it alerts you if your numbers are out of range three consecutive times around the same time of day. 

It’s very useful if you’re looking to get a better handle on your numbers and when you tend to be too low or too high so you can think about what you may be doing that’s causing those out-of-range numbers.

Now, if only the VerioIQ would also give me a daily alert along the lines of, “Congratulations, you’re doing a wonderful job!” when my numbers are in range!

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