Beware urgent care places that bill hospitals prices

I was shocked to read today’s article in the New York Times, “Even Doctors Like Me are Falling Into This Medical Bill Trap.” It’s written by one of my favorite doctor/authors, Danielle Ofri.

If you don’t have access to the Times, here’s the gist of the article. Dr. Ofri’s daughter needed a quick x-ray after a bike injury to see if she’d broken a bone. They were away from home and so went into a local urgent care. When Ofri got the bill for the ankle and wrist x-rays it was $1,168. Ofri noticed the bill didn’t come from the urgent care but a hospital, and they were billed at the cost of hospital x-rays. Ofri was told the urgent care was affiliated with the hospital and as such is allowed to charge hospital prices.

“It’s difficult to quantify how many patients find themselves unknowingly getting higher-price care at HOPDs as we did…There are also stories on Reddit and other platforms about new — and steep — facility fees at doctors’ offices appearing on medical bills and often not covered by insurance. One patient’s bill went up 10-fold for the same procedure after her doctor’s practice changed its classification of her appointment to a hospital-based designation.”

Be aware next time you need an urgent care facility. The good news is after six months of fighting the charge, the hospital canceled Ofri’s bill. Be aware too, appealing a bill is almost expected these days before insurance will cover it or sneaky hospital systems will drop it.

JDRF has a new name, Breakthrough T1D

I just got the announcement in my email this morning although it was announced on June 4th. The long-standing, original, research and advocacy organization, Juvenile Diabetes (Research) Foundation, has renamed and rebranded itself into Breakthrough T1D. The organization originally began as ‘Juvenile Diabetes Foundation,’ then moved to ‘Juvenile Diabetes Research Foundation’ to highlight its research activities, and then ‘JDRF,’ to recognize that not everyone who has, or gets, T1D is a child.

Medscape has some interesting statistics about people living with type 1 diabetes, for instance the median age worldwide is 37 years old.

This year’s rebranding is to bring more attention to the fact that the organization works on behalf of all people with T1D, regardless of age, and that their broader portfolio of work includes trials and projects that are under the radar like funding devices and biological cures, including stem cell trials and research.

It’s worth a look around their new website to see they hope to accomplish for the future, and where they’ve traveled from to get here. That’s just what I intend to do later today.

What Yahya saw as a boy that pushed him to become a diabetologist

Above Yahya Ur Rehman, final year MBBS student at Liaquat University of Medical and Health Sciences in Pakistan

Yahya wrote to me to share his story and I want to share it with you, below. It’s unique in that this young man, at only twelve years old, not only saw his future, but saw how lacking diabetes treatment is in education and connection.

“In 2013, at age of 12, my life took an unexpected turn. I was diagnosed with type 1 diabetes. The news was overwhelming, but my frequent visits to the diabetologist soon became a part of my routine. It was during one of these visits that I witnessed something that would forever change the course of my life.

A young boy, no older than five, sat in the waiting room with his father. The father was a farmer, appearing bewildered as the doctor explained his son’s condition. The doctor prescribed insulin, but it was clear that the father had no understanding of what diabetes entailed or how to manage it. There was no mention of the importance of carrying sweet products to counteract hypoglycemia or the dangers of hyperglycemia. It struck me that counseling was just as crucial as the prescription itself.

Watching this interaction, I realized the significant gap in healthcare education for people from underprivileged backgrounds. At that moment, I decided that I wanted to make a difference. I resolved to pursue a career in the medical field, driven by a desire to bridge this gap and provide comprehensive care and education to patients.

Determined and focused, I poured my heart into my studies. Six years of relentless hard work paid off when I was accepted into the MBBS program at

Liaquat University of Medical and Health Sciences on merit in 2019. It was a proud moment, but I knew the journey ahead would not be easy.

One day, during my clinical rotations, I encountered a patient who reminded me of the young boy I had seen years ago. This patient, too, was from a rural area and had little understanding of his condition. I took the time to explain everything in detail, ensuring he understood how to manage his diabetes. The gratitude in his eyes was a profound moment of human connection that reaffirmed my purpose.

As I progressed through my medical education, I became increasingly involved in patient counseling during my clinical rotations. I found immense satisfaction in taking the time to educate patients about their conditions, management strategies, and the importance of lifestyle modifications. This hands-on experience deepened my understanding of the challenges faced by individuals with diabetes, especially those from underserved communities.

Throughout my journey, I learned invaluable lessons on the frontlines of healthcare. I discovered the importance of empathy, patience, and the power of education. I also witnessed the transformative potential of innovative treatments and breakthroughs in diabetes management. For instance, I learned about continuous glucose monitors and insulins, which have revolutionized diabetes care and improved the quality of life for many patients.

These experiences reinforced my aspiration to become a diabetologist. I wanted to dedicate my career to helping people manage their diabetes through both medical treatment and comprehensive counseling. I believed that empowering patients with knowledge about their condition was crucial for effective management and better outcomes.

Today, as a final-year MBBS student, I am more committed than ever to this goal. I actively participate in counseling sessions during my clinical rotations, focusing on educating patients about diabetes management, dietary habits, and the importance of regular exercise. I emphasize the significance of understanding the symptoms of hypo- and hyperglycemia and the steps to take in each scenario. Additionally, I encourage patients to maintain open communication with their healthcare providers and to never hesitate to ask questions or seek clarification.

My journey has not been without challenges. Balancing the demands of medical school with my commitment to patient counseling has required meticulous time management and unwavering dedication. However, the rewards have been immeasurable. Every person I help, every life I touch, reinforces my belief in the path I have chosen.

Looking back, my own diagnosis of type 1 diabetes was a life-changing encounter that set me on a path to help others navigate their own health challenges with knowledge and confidence. It has been a journey of personal growth, professional development, and profound human connections. I am grateful for the opportunity to make a difference in the lives of others and to contribute to the field of diabetes care.

As I prepare to complete my medical education and embark on my career as a diabetologist, I remain committed to my mission. I strive to provide not only medical treatment but also the necessary welfare and counseling to my patients. My goal is to ensure that no one leaves my office feeling as lost and confused as that farmer did years ago. I am dedicated to bridging the gap in healthcare education and empowering my patients to take control of their health.

In the years to come, I hope to continue learning and growing as a healthcare professional. I aim to stay abreast of the latest advancements in diabetes care and to integrate innovative treatments into my practice. Most importantly, I aspire to be a source of support, guidance, and inspiration for my patients, helping them lead healthier, more fulfilling lives.”

Change ‘the frame’ to make diabetes a little easier

Just returned from a day at Camp Nejeda in New Jersey presenting ways to better handle our diabetes ‘demons’. This one was captured by my old friend, and amazing advocate, Ginger Vieira, pictured above.

https://www.linkedin.com/feed/update/urn:li:activity:7202768879683534849/

Camp Nejeda runs two weekends a year for adults with type 1. I’ll be back in September with the husband as we talk together about spousal diabetes and all that comes with it. Meet us there if you can and bring your partner.